Hello**I wanted to know if I will receive the tickets before November **th, or I would...

GetHuman-madeinbo's customer service issue with TicketMonster from November 2018

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The issue in GetHuman-madeinbo's own words
Hello**I wanted to know if I will receive the tickets before November **th, or I would like to know how to print them, I will receive an e-mail from which I can do it?*I await your reply, thanks for your attention.***kind regards*Silvia Vaccari***-------------------------------------------*Mar ********, ******@***.com* ha scritto:**Oggetto: Ticket Monster Order *********A: M*****@***.com*Data: Marted* ** ottobre ****, **:***** * * Congratulations!* * Thank you for placing an order with Ticket Monster. When*your tickets are ready, you will receive a separate email*from us with details on your delivery (e.g., an option to*download your tickets (most tickets are electronic * email*delivery) or a tracking number (tickets ship within *-**weeks of the event, although some ship sooner).** * * * * Order Number: ******** * Here's what comes*next:* Step *: Order*Processing* Now that your order has been placed, we will connect*with our ticket partners to confirm your purchase and*coordinate the delivery. If we have any questions,*we'll reach out to you to clear things up.* Step *. Ticket*Delivery* Your New*York Knicks vs. Washington Wizards tickets will be*delivered to you as soon as they are ready. The specific*delivery timing is not up to us and instead depends on the*issuing team or box office. But don't worry! We*guarantee you'll get your tickets before your event.* * Step *. Delivery*Updates* As soon as your tickets are ready for delivery,*we'll let you know by email. If you purchased*e-tickets, those tickets will be provided in that email. If*you purchased hard tickets, your email will include a*tracking number that you can use to track the status of your*delivery.* * Step *: Enjoy the*event!* If you have any questions about your order, please*don't hesitate to contact us: *****@***.com.** * * * * * * * * * * Payment*Information* * * * Order Number:* ******** * * Card*type: Mastercard* Card Number: ****************** Exp Date: **-***** Amount Charged:*$***.** * * * * * * * * * Billing*Information* * * Name:* Silvia Vaccari* * * Phone Number:* ************** * * * Email:* M*****@***.com

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Customer service issue
Reported by GetHuman-madeinbo
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 9 others
0 customers following this

Timeline

GetHuman-madeinbo started working on this issue
Nov 5th, 2018 8:46pm