Re: *Case number: ***********Respected Sir, **My problem is I have committed a major mi...

GetHuman2088162's customer service issue with TiVo from February 2019

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The issue in GetHuman2088162's own words
Re: *Case number: ***********Respected Sir, **My problem is I have committed a major mistake if one might call it one with respect to what I have done basically - what I mean is : I live in Kolkate (Calcutta) in India. And my Tivo is installed in Kolkata only. Here I can't even call anybody for the support as Tivo is a product which is meant for U.S.A. and Canada only. Still I purchased your product due to my extreme interest in your range of products and superior and advanced level of technology and a rare form of service to bypass TV commercials by usage of Tivo Bolt Vox DVR. **This might look like a sheer madness I do admit. But I can see Tivo is looking forward to join hgands with an Indian Partner to Start diversify it's range of products and services in near future and here in India we are pissed off while we sit back in our homes to watch movies or any programmes to relax! I bought your product through Amazon U.S. after going through the videos in Youtube. Thanks to Amazon as now-a-days one can purchase various products which are only sold in U.S. and get it delivered at ones door step only just by one click of a mouse or a single tap on ones mobile phone * tab. I also use Logitech Brio as my webcam.***Now, as you can see, I am the end user and I am the engineer whould have to reload the software back or re-install from scratch for my device! But I haven't lost my hope. I believe in positive thinking sir. I don't give up, never given up as yet till I achieve my goal! **Looking forward to your reply sir. Thanks for your prompt reply. **Yours sincerely,**Dipankar Sen.**** ***********(Whatsapp and Facetime enabled)**Case number: case number is *********

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TiVo

Customer service issue
Reported by GetHuman2088162
Feb 1st, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 190 others
0 customers following this

Timeline

GetHuman2088162 started working on this issue
Feb 1st, 2019 2:36am

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