TiVo Customer Service
Answers to Common Problems
Use TiVo's Phone Number
TiVo's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
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Recent reasons customers contacted TiVo:
TELL ME STEP BY STEP INSTRUCTIONS ON HOW TO FIX IT PLEASE
Not able to pair Roamio remote using RF
Transfer lifetime programming to new tivo DVR?
Buying new tivo dvr. Can i transfer lifetime program to new dvr?
Questions about TIVO Edge for Cable:*Will I need to get a new cable card?*will my TIVO...
I need a new remote*I have change the batteries *It is not working
Tivo Roamio not responding acknowledging *humbs down command
Functional remote not responding with tivo mini box
i own * tivo premiers one in lr one in br and they have stopped transffering between ea...
Tivo's website is not the least bit clear as to what all is needed to have a TV experie...
Had finished watching program on TIVO. Entered DELETE option. Screen now flickering b...
Had finished watching program on TIVO. Entered "DELETE" option. Screen went to flickeri...
Need help getting my iPad and Tivo app to work together.
My remote food in my TiVo box is broken how do I download and set up the TiVo app to ru...
How do I receive HBO MAX ? I have had HBO for years. Does tivo NOT SUPPORT HBO MAX...
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Does GetHuman work with TiVo?
GetHuman does not work with TiVo's customer support operations, directly or in any other way. GetHuman has no partnership or relation to TiVo at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check TiVo's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!