I wanted help to set up my thunderbird email program and was given a hotline...
GetHuman3006851's customer service issue with Thunderbird from May 2019
Help with my Thunderbird issue
First: share to improve GetHuman3006851's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3006851 may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman3006851's own words
I wanted help to set up my thunderbird email program and was given a hotline *—***—***—****. I was told that my computer was infected and must first be cleaned up. I agreed and followed the instructions to access my computer. All went well and was working well.* days later I was contacted again and Someone called Chris that they made a couple of mistakes, in cleaning up the computer and apologized. I was also offered that I will not be sent a bill and the corrections would be free of charge. I allowed againaccess to my computer. *Since that time my computer seems to worse infected, cannot access my computer and certain programs are suddenly very very slow and it seems that with the SECOND DOWNLOAD need help from Thunderbird to get my computer. Otherwise I have no intentions to pay this invoice of $***..**. the Company which invoiced me on behalf of Thunderbird is called ASTRUM LLC. INFOTECH,also www. **PLEASE COACT ME BY PHONE, TAKE AGAIN OVER MY COMPUTER AND CORRECT THIS ISSUE. MY PHONE NUMBERS ARE *—***—***—****, cell *—***—***—****, bus. ***,***—*****I thank you in advance.....*Wolf leuthner
GetHuman3006851 did not yet indicate what Thunderbird should do to make this right.
I have an issue with Thunderbird too
How GetHuman3006851 fixed the problem
We are waiting for GetHuman3006851 to fix the problem and share the solution with the rest of us customers.
Please help with my Thunderbird issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Thunderbird's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.