I have had Thunderbird email for a number of years now. At first it was with ATT and no...

GetHuman1667429's customer service issue with Thunderbird from December 2018

Help with my Thunderbird issue
The issue in GetHuman1667429's own words
I have had Thunderbird email for a number of years now. At first it was with ATT and now with Verizon. Thunderbird still thinks I am with ATT and still has my old phone number as its reference...which is not working now. The past ** hours I have not been able to access my email. Thunderbird does not recognize my password. I have started both Thunderbird and my computer it SAFE mode, but it doesn't help. Help!!!*I have an sbcglobal email. I can't access this email on my computer or smart phone or online at Yahoo.com, none recognize the password
GetHuman1667429 did not yet indicate what Thunderbird should do to make this right.
I have an issue with Thunderbird too
How GetHuman1667429 fixed the problem
The help center at ATT helped me to change my password. I can now get my email online through Firefox but not through my email on my desktop. Not sure about the phone yet.
Please help with my Thunderbird issue
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Thunderbird

Customer service issue
Reported by GetHuman1667429
Dec 1st, 2018 - 6 mons ago
I have an issue with Thunderbird too
Fixed
GetHuman1667429 shared how to fix
Seen by 19 customers so far
Similar issue to 81 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman1667429 started working on this issue
Dec 1st, 2018 2:16pm
GetHuman1667429 confirmed the issue is fixed. Hooray!
Dec 1st, 2018 4:21pm