Was asked to provide my user name and password and called Mediacom to get it. The new...

GetHuman-lkernoha's customer service issue with Thunderbird (Mozilla) from April 2018

Help with my Thunderbird (Mozilla) issue
The issue in GetHuman-lkernoha's own words
Was asked to provide my user name and password and called Mediacom to get it. The new password has fixed it so I can't receive emails on Thunderbird. Hopefully there's a simple solution, and is there a charge?
GetHuman-lkernoha did not yet indicate what Thunderbird (Mozilla) should do to make this right.
I have an issue with Thunderbird (Mozilla) too
How GetHuman-lkernoha fixed the problem
I wish I knew!
Please help with my Thunderbird (Mozilla) issue
Do you have a customer issue as well?
We can help you get Thunderbird (Mozilla)'s attention and get better help faster. Tap below to get started.
Having Thunderbird (Mozilla) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Thunderbird (Mozilla) email you?
This email address isn't valid

Thunderbird (Mozilla)

Customer service issue
Reported by GetHuman-lkernoha
Apr 25th, 2018 - 7 mons ago
I have an issue with Thunderbird (Mozilla) too
Fixed
Seen by 8 customers so far
Similar issue to 75 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-lkernoha started working on this issue
Apr 25th 3:09pm
GetHuman-lkernoha indicated the issue is not fixed yet.
Apr 25th 4:11pm
GetHuman-lkernoha indicated the issue is not fixed yet.
Apr 25th 4:11pm
GetHuman-lkernoha indicated the issue is not fixed yet.
Apr 25th 4:13pm
GetHuman-lkernoha indicated the issue is not fixed yet.
Apr 25th 5:01pm
GetHuman-lkernoha indicated the issue is not fixed yet.
Apr 25th 7:57pm
GetHuman-lkernoha confirmed the issue is fixed. Hooray!
Apr 26th 4:15pm