I want to pay my balance and continue getting leads on thumbtack but I had to change my...

GetHuman-sydnebri's Technical Support issue with Thumbtack.com from March 2021

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The issue in GetHuman-sydnebri's own words
I want to pay my balance and continue getting leads on thumbtack but I had to change my payment method. My new card is the same type as before, just a different number, but it's declining when I try to pay my balance. I've already contacted my bank and verified that there aren't any issues with my card. I was hoping someone in customer service could try to manually process my payment and put my new card on file.

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Thumbtack.com

Technical Support issue
Reported by GetHuman-sydnebri
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 224 others
0 customers following this

Timeline

GetHuman-sydnebri started working on this issue
Mar 19th 7:25pm