This is a message that I wrote to Jaira and Rosa, but haven’t yet sent:**“Hi Jaira and...
GetHuman2218069's customer service issue with Thumbtack.com from February 2019
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The issue in GetHuman2218069's own words
This is a message that I wrote to Jaira and Rosa, but haven’t yet sent:**“Hi Jaira and Rosa - You and I made an agreement (through Thumbtack), that you would come over to my house today, *******, and you would do cleaning and packing in only the dining room. You agreed that you would polish my silver, clean the items I have in my china cabinet & curio cabinet, and the other two chests, wrap those items in bubble wrap, then pack it all for moving. You offered to bring all of the supplies I mentioned you’d need (e.g., silver cleaning polish, boxes, etc., and you even threw in that you would bring some bubble wrap). So, my question is, where are you? Because you’re not here! The time now is *:**PM* that’s *-*** hours late! I would have liked it if you had given me the courtesy of a phone call or text. How ‘bout something like respect for your customers?!*Might I add, your less than desirable actions do not deserve my good review, nor will I give one. Have a nice rest of your day.” And that is the problem that I am currently dealing with for today’s appointment (which never happened).
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