I hired one of your people to fix a leak from the roof. He charged me $****.** and pro...

GetHuman-tafreshi's customer service issue with Thumbtack.com from December 2018

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The issue in GetHuman-tafreshi's own words
I hired one of your people to fix a leak from the roof. He charged me $****.** and promised to email me the warranty and a receipt. I also paid another $*** to someone else to fix the water damage caused by the leak on the wall. I never got anything by email. After he fixed it about * weeks ago we had a rain. The same spots were leaking just like before. He doesn’t pick up his phone and answer my texts. He texted me twice that he was out of town. Last week he said he will be back in town the day after he texted me. He said he will call me, but I didn’t get any calls from him. I called him today and left a message for him. What do I do?
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Thumbtack.com

Customer service issue
Reported by GetHuman-tafreshi
Dec 7th, 2018 - 5 mons ago
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GetHuman-tafreshi started working on this issue
Dec 7th, 2018 5:45pm