I am very frustrated with the pro assistance with Thumbtack. After having years of bein...

GetHuman1564282's customer service issue with Thumbtack.com from November 2018

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The issue in GetHuman1564282's own words
I am very frustrated with the pro assistance with Thumbtack. After having years of being enlisted with Thumbtack and sterling reviews by my clients.*You posted a one star review at the top of my profile page from a client who has said she has tried to call me and she has not. I responded to her one star review which was written with inaccuracies about one visit I made to her home.*I have tried two times now to resolve this with Thumbtack (who should be supporting me) esp given my history.*After sincere efforts to state the facts of the lead and follow up, I am ready to cancel my account with Thumbtack.
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Thumbtack.com

Customer service issue
Reported by GetHuman1564282
Nov 15th, 2018 - a mon ago
I have an issue with Thumbtack.com too
Fixed
Seen by 5 customers so far
Similar issue to 444 others
0 customers following this
Items needed
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Timeline
GetHuman1564282 started working on this issue
Nov 15th 2:40pm
GetHuman1564282 indicated the issue is not fixed yet.
Nov 15th 2:41pm
GetHuman1564282 indicated the issue is not fixed yet.
Nov 18th 6:30pm