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GetHuman-reetusin's customer service issue with Thumbtack.com from October 2018

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The issue in GetHuman-reetusin's own words
I hired an electrician (The flash) for my electric project. After the project was done, we noticed there were * issues:***. While the electrician drew the electric line from the attic for the new lighting, the existing electric line to an outdoor plug point stopped working (perhaps, a switch issue). We discovered that the plug, which was working up until the that point, stopped working.***. The electrician installed * side by side switches in our garage. They are supposed to work with the garage light and the light installed outside the garage. However, the switches dont operate in the same direction, although they sit side by side. The 'on' direction for one is an 'off' alignment for the other - causing a lot of confusion.**We have reached out to the electrician multiple times since the job and while he has promised to come and look at the issue, he has yet to show up. We would like thumbtack to mediate the issue and have the electrician take care of these two issues.

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Thumbtack.com

Customer service issue
Reported by GetHuman-reetusin
Oct 23rd, 2018 - 3 years ago
Fixed
Seen by 15 customers so far
Similar issue to 402 others
0 customers following this
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Timeline

GetHuman-reetusin started working on this issue
Oct 23rd, 2018 2:07am
GetHuman-reetusin shared this issue with your circles on Google+
Oct 23rd, 2018 2:10am
GetHuman-reetusin indicated the issue is not fixed yet.
Oct 24th, 2018 1:57pm
GetHuman-reetusin indicated the issue is not fixed yet.
Oct 24th, 2018 1:57pm
GetHuman-reetusin indicated the issue is not fixed yet.
Oct 24th, 2018 1:58pm

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