A customer contacted me who indicated in her quote that she was open to preparing her t...

GetHuman-patjgent's customer service issue with Thumbtack.com from August 2018

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A customer contacted me who indicated in her quote that she was open to preparing her taxes via internet and told me i was too far away. When she contacted me I got charged, which is not right. Her name is Patricia Hughes. Can you please go on and reverse the charge. You can see her email thread where she indicated that my location was too far away. **Any problems please reach me at the below email or via my cell phone at (***) ***-****.**Thank you*Patrick Gentile
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Thumbtack.com

Customer service issue
Reported by GetHuman-patjgent
Aug 26th, 2018 - 4 mons ago
I have an issue with Thumbtack.com too
Fixed
Seen by 7 customers so far
Similar issue to 312 others
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Items needed
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Name on account
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Timeline
GetHuman-patjgent started working on this issue
Aug 26th 12:00pm
GetHuman-patjgent indicated the issue is not fixed yet.
Aug 26th 1:16pm
GetHuman-patjgent indicated the issue is not fixed yet.
Aug 26th 1:19pm
GetHuman-patjgent indicated the issue is not fixed yet.
Aug 27th 1:12pm