Why am I getting redundant questions back??? Total waste of both our times.

GetHuman-legacybu's customer service issue with Thumbtack.com from August 2018

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The issue in GetHuman-legacybu's own words
Find intelligence ... Since Thumbtack has changed, I cannot budget for how much to spend on my end. I used to know ahead of time how much, and to which bids I wanted to send. I know there’s a range, but I just paid $**.** for a half bath paint and toilet replacement??? That is not efficient use of my marketing dollars! Is this the standard that is going to be set from now on? I cannot continue to bid my projects with thumbtack, and not know in advance what I’m being charged. Very dissatisfied!
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Thumbtack.com

Customer service issue
Reported by GetHuman-legacybu
Aug 13th, 2018 - a yr ago
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GetHuman-legacybu started working on this issue
Aug 13th, 2018 6:03pm
GetHuman-legacybu indicated the issue is not fixed yet.
Aug 13th, 2018 8:55pm
GetHuman-legacybu indicated the issue is not fixed yet.
Aug 14th, 2018 7:05pm
GetHuman-legacybu indicated the issue is not fixed yet.
Aug 16th, 2018 10:07pm
GetHuman-legacybu indicated the issue is not fixed yet.
Aug 16th, 2018 10:09pm