I hired a professional from Thumbtack based on limited reviews and information about th...

GetHuman915538's customer service issue with Thumbtack.com from July 2018

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The issue in GetHuman915538's own words
I hired a professional from Thumbtack based on limited reviews and information about the professional. The individual, Jonathan, from Tend Landscaping, arrived an hour and a half late, performed the services requested and left upon payment. He next day, the very repairs for which the company was hired were no longer working. I reached out to the individual once again, setting up an appointment to rectify the issue* the appointment was missed, and Jonathan, from Tend Landscaping has cut off all communication. I will be filing a fraud claim through my bank and contacting BBB for my state.
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Thumbtack.com

Customer service issue
Reported by GetHuman915538
Jul 25th, 2018 - 10 mons ago
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Seen by 5 customers so far
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Timeline
GetHuman915538 started working on this issue
Jul 25th, 2018 3:00pm
GetHuman915538 confirmed the issue is fixed. Hooray!
Jul 28th, 2018 4:08pm