Just wanted to make you aware of fact that a painter I hired was indicted for stealing...

GetHuman-jillhfla's customer service issue with Thumbtack.com from July 2018

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The issue in GetHuman-jillhfla's own words
Just wanted to make you aware of fact that a painter I hired was indicted for stealing. A month or so after he completed our project, we noticed some jewelry missing. The jewelry was a ring and chain that was not worn on regular basis,so we didn't notice they were missing until we were doing some rearranging of items in bedroom. I didn't actually even think of the contractor as perhaps being involved until I saw his name in paper. He was indicted for stealing items from someone else. I can't prove it was him, but seriously, there was no one else in my home. There was something off about him. He kept not showing up, came up with weird excuses (migraine, windshield broke, got stopped by police *x, problem with equipment-most of which had price tags on from pawn shops). And he left a shop vac on my porch for over a month after the project....said he didn't realize it was there. On top of all that, once I looked at project closely, he didn't do a great job (i.e. painted over dust*hair, put cabinets up off center, doors wouldn't stay on). I don't want to leave a review on website, he knows where I live. Somehow he has glowing reviews, which is why I hired him. Should have gone with my gut feeling when I found him unreliable. Just want people to be aware, do not allow this "pro" in your home unless you are there every minute. Contractor was Otto Ben Keller, of Artistic Expressions

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Thumbtack.com

Customer service issue
Reported by GetHuman-jillhfla
Jul 7th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 197 others
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GetHuman-jillhfla started working on this issue
Jul 7th, 2018 12:09pm