Hello,*I brought a thule hard cover for my mackbook air about * months ago .finfo from...

GetHuman-sancheri's customer service issue with Thule from May 2018

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The issue in GetHuman-sancheri's own words
Hello,*I brought a thule hard cover for my mackbook air about * months ago .finfo from the upc code as followsv,******p *************.*I don't know the product model *. the bottom where the back and frond cover glued together is come apart and my back book fell through the cover and hit the floor . I am a long time customer with thule product and I own several thule product . this is the first time one of thule product failed on me and I am not happy about it because I think the glue used is not good .I don't know what you can do for me but I am writing to you any way. if you can send me a replacement I would greatly appreciate it .If I can send a picture kindly let me know. *very truly*santosh ancheril.
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Thule

Customer service issue
Reported by GetHuman-sancheri
May 27th, 2018 - 2y ago
I have an issue with Thule too
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Seen by 8 customers so far
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Timeline
GetHuman-sancheri started working on this issue
May 27th, 2018 7:45pm
GetHuman-sancheri indicated the issue is not fixed yet.
May 27th, 2018 8:46pm
GetHuman-sancheri indicated the issue is not fixed yet.
May 28th, 2018 8:54pm