I have a reservation for a car rental and am being refused because I am told that my te...

GetHuman5952445's customer service issue with Thrifty Car Rental from April 2021

Help with my Thrifty Car Rental issue
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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman5952445's own words
I have a reservation for a car rental and am being refused because I am told that my temporary driver’s license is not good enough, despite the fact that it has full privileges and is not suspended, nor is my debit card, and was told that I need a credit card, despite the fact that it has a Visa insignia on it, has been used as a credit card before. These issues do not violate the company’s policy as per the thrifty website and I would like my reservation honored.

GetHuman5952445 did not yet indicate what Thrifty Car Rental should do to make this right.

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Thrifty Car Rental

Customer service issue
Reported by GetHuman5952445
Apr 12th, 2021 - 4 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 110 others
0 customers following this

Timeline

GetHuman5952445 started working on this issue
Apr 12th 7:58pm

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