Left my garage door opener in my vehicle at sky harbor airport*Nissan.*Vehicle ****Alti...

GetHuman-sgraykno's customer service issue with Thrifty Car Rental from December 2018

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The issue in GetHuman-sgraykno's own words
Left my garage door opener in my vehicle at sky harbor airport*Nissan.*Vehicle ****Altima ut*License SC PKE****And the charge I was not clear about..I don't understand paying Rentalcar charges me ***.** and I was with the understanding that I would received the difference between the two. Didnt happen and agent at the deck was rude and loud when talking to me .everyone could hear what my problem was. Didn't * hear conversation between her and the other customers prior to me. I ended up paying ***.** dollars for ** days. The agent on my pick up day had said *** was a good price for ** days. Need clarity .*I would have used my regular rental car company if I'd would have known it was going to cost me this amount of money. Sixt...I would had an SUV and much nicer service. And would have gotten a email and text page about the return time. My reservation was suppose to be for *pm return and pickup. I felt the whole situation was false information or misleading or unclear??!!?***My ref * **********My phone **********

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Thrifty Car Rental

Customer service issue
Reported by GetHuman-sgraykno
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 113 others
0 customers following this

Timeline

GetHuman-sgraykno started working on this issue
Dec 27th, 2018 3:50am