On **Feb****, I booked a Hyundai Santa Fe car rental for * days through CarRental*, ref...

GetHuman-marcoswe's customer service issue with Thrifty Car Rental from May 2018

11 views | 482 similar | 0 following
Help with my Thrifty Car Rental issue
Next: our robot will wait on hold for GetHuman-marcoswe to get a Thrifty Car Rental rep on the line!
Always use the GetHuman Phone to call Thrifty Car Rental. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-marcoswe's own words
On **Feb****, I booked a Hyundai Santa Fe car rental for * days through CarRental*, ref their booking* ********.Confirmation was received in the form of a prepaid rental voucher in the amount of $***.** and the amount of $***.** to be paid at pick-up. Upon arrival at Kona Airport, Hawaii on **Feb****, I went to Thrifty pick-up location and picked-up the rental car without the prepaid voucher with me. I added my wife as a driver and also pre-paid the fuel. Although I was not interested, they gave me the Ford Explorer to drive. Ref Thrifty confirma-tion *H********CO, I was charged in the amount of $***.**. I'm not certain if this a little rental over-charge. Please look into this matter and let me know if you need more information. Mahalo!

GetHuman-marcoswe did not yet indicate what Thrifty Car Rental should do to make this right.

How GetHuman-marcoswe fixed the problem

We are waiting for GetHuman-marcoswe to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Thrifty Car Rental's attention and get better help faster. Tap below to get started.
Having Thrifty Car Rental issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-marcoswe fixes it.
This email address isn't valid

Thrifty Car Rental

Customer service issue
Reported by GetHuman-marcoswe
May 16th, 2018 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 482 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman-marcoswe started working on this issue
May 16th, 2018 2:50am
GetHuman-marcoswe indicated the issue is not fixed yet.
May 23rd, 2018 3:09pm