On **Feb****, I booked a Hyundai Santa Fe car rental for * days through CarRental*, ref...
GetHuman-marcoswe's customer service issue with Thrifty Car Rental from May 2018
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The issue in GetHuman-marcoswe's own words
On **Feb****, I booked a Hyundai Santa Fe car rental for * days through CarRental*, ref their booking* ********.Confirmation was received in the form of a prepaid rental voucher in the amount of $***.** and the amount of $***.** to be paid at pick-up. Upon arrival at Kona Airport, Hawaii on **Feb****, I went to Thrifty pick-up location and picked-up the rental car without the prepaid voucher with me. I added my wife as a driver and also pre-paid the fuel. Although I was not interested, they gave me the Ford Explorer to drive. Ref Thrifty confirma-tion *H********CO, I was charged in the amount of $***.**. I'm not certain if this a little rental over-charge. Please look into this matter and let me know if you need more information. Mahalo!
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