* amended, in error, my email address, * weeks ago, now I have no access to my account...

GetHuman-bandits_'s Service problem issue with Three Mobile from October 2020

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The issue in GetHuman-bandits_'s own words
* amended, in error, my email address, * weeks ago, now I have no access to my account through the app. Despite hours on chat lines, speaking directly, numerous promises they will correct it, it has still not been resolved. They changed the email address to one I have not used for ** years, I have given them the correct email address over and over, but I still have recieved nothing from them. I just want it put back to the correct email address so I can access the app. Every day so far I will receive a code within half an hour and cannot cope with the empty promises.

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Three Mobile

Service problem issue
Reported by GetHuman-bandits_
Oct 12th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 369 others
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Timeline

GetHuman-bandits_ started working on this issue
Oct 12th, 2020 2:11pm
GetHuman-bandits_ indicated the issue is not fixed yet.
Oct 12th, 2020 2:12pm