I have been out of the country since ** January ****. I tried calling to suspend my acc...

GetHuman-konafrim's Overcharge/Strange charge issue with Three Mobile from April 2020

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Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-konafrim's own words
I have been out of the country since ** January ****. I tried calling to suspend my account but l was unsuccessful to complete due to the length of time l spent on the phone being transferred from one person to the other. l continue to pay my monthly bill of £**. I have checked my account today * April to discover that an amount £** taken by *. Due to the lockdown l am unable to talk *to anyone and therefore l am going to authorise my bank to suspend any redraeal from *. I know my contract comes to an end sometime in April this year. I therefore request to suspend my account or end my contract. *Tel number in question ************email address, *****@***.com

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Three Mobile

Overcharge/Strange charge issue
Reported by GetHuman-konafrim
Apr 8th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 149 others
0 customers following this

Timeline

GetHuman-konafrim started working on this issue
Apr 8th 9:16am