Before contacting them, items GetHuman-ejkimber may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-ejkimber's own words
I am trying to top up my monthly data allowance on a ONE-OFF basis for my Huawei *G device. Navigating your website is a nightmare and the local shop in Aberystwyth had a problem with their system. But when I got as far as trying to pay on-line your system did not recognise the device's phone-number: ***********. This ought to be simple, I am trying to pay you money to restore my internet connection and your computer is stopping me from getting what I want, and what you are in business to supply...
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