Hi. I placed an order on **** for a specific project and realized that it never shipped...

GetHuman4118527's Missing Order issue with ThredUp from August 2020

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The issue in GetHuman4118527's own words
Hi. I placed an order on **** for a specific project and realized that it never shipped. Unfortunately, this project came and went, so I no longer need the item. I'd like to learn the reason for the delay if possible. The order number is ********. I've had positive experiences with ThredUp in the past, but ended up extremely disappointed to learn that this happened. Please let me know what I can do to cancel this order and get a refund. I'd like to continue using your service, although this experience had significant consequences in my work (as I purchase items for film shoots).

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Missing Order issue
Reported by GetHuman4118527
Aug 22nd, 2020 - 8 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 273 others
0 customers following this


GetHuman4118527 started working on this issue
Aug 22nd, 2020 11:10pm

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