Order **********Item ********* has a tears around the zipper.**Also item * ********, or...
GetHuman3763650's customer service issue with ThredUp from October 2019
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The issue in GetHuman3763650's own words
Order **********Item ********* has a tears around the zipper.**Also item * ********, orange long sleeve T-shirt is labeled a medium but fits like an extra small. It says it’s nonreturnable, but I just purchased In this order a dress of the same brand, Threads * Thought, in a size medium and it fits perfectly.*This is the second purchase in a row that I have had issues with items being sent that were mislabeled, defected, and shrunk. I really do not prefer to have $** or more in store credit because I’m leery at the moment of making future purchases. Is there anyway they can be credited to my original payment without having to pay my own shipping to return these items? I sent an email Thursday the **th and have not had a response. I will be leaving in less than five days for a month and would like to resolve this before I leave. Many thanks! *Gratefully, *Sherry Watson
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Oct 14th, 2019 9:33pm
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Oct 17th, 2019 5:47pm
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