Didn't get shipped info for order number ******** Brahmin bag ordered **-**-**. Talk to...

GetHuman1464161's customer service issue with ThredUp from November 2018

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The issue in GetHuman1464161's own words
Didn't get shipped info for order number ******** Brahmin bag ordered **-**-**. Talk to someone from ThreadUp and was told my order was shipped ( if so why when I look at my orders, it says processing not shipped) I was told it had shipped without a label and I should call back if I don't receive by **** again it says on my orders it's processing. I live in the country I lock my gate when I leave and I have had to sit home all week because I must leave my gate open for deliveries waiting to see if I'm getting this purse. Please tell me has this purse shipped why didn't I get shipping notice why does it say processing not shipped ,all my other orders that have been shipped but not delivered say shipped not processing so discouraged because of the lack of a believable answer from customer support and having to sit home waiting on a package that may or may not arrive.
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ThredUp

Customer service issue
Reported by GetHuman1464161
Nov 1st, 2018 - a mon ago
I have an issue with ThredUp too
Fixed
Seen by 1 customer so far
Similar issue to 375 others
0 customers following this
Items needed
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Timeline
GetHuman1464161 started working on this issue
Nov 1st 3:10pm
GetHuman1464161 indicated the issue is not fixed yet.
Nov 1st 3:13pm