I'm trying to figure out how to cash out my payment for my clean-out bag recently proce...

GetHuman-awsilva's customer service issue with ThredUp from September 2018

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The issue in GetHuman-awsilva's own words
I'm trying to figure out how to cash out my payment for my clean-out bag recently processed by ThredUP. My account info on your website for my bag is as follows:**Kit B*XQX-K*MEK*Kit Status: Sold*Current Earnings*$**.***Return Assurance*n*a*Expedited Service*n*a*Clean Out Bag*n*a*Total Earned*$**.***$*.** available for cash out**Your earnings are available for cash out ** days after each item has sold. thredUP shopping credit is available immediately.**How can I access my payout? **Also, how can I see when I cashed out a previous clean out bag Kit B*JGK-QYRBV. I don't have record of receiving these funds. **Please advise. You're online chat does not work! Thank you **Anne Silva
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Customer service issue
Reported by GetHuman-awsilva
Sep 18th, 2018 - 6 mons ago
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GetHuman-awsilva started working on this issue
Sep 18th, 2018 5:23pm