Can’t use the APPITUP code.

GetHuman-djbertel's customer service issue with ThredUp from August 2018

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ThredUp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-djbertel will want to follow the link below to head to their help center. We will check on GetHuman-djbertel later to make sure it's all set or try to help escalate.
The issue in GetHuman-djbertel's own words
Get in touch with Customer Service. ** ... I cannot reach a live person. This is not my idea of good customer service. I’m not able to use the APPITUP code. Please don’t tell me I need an APP. Never had to do this before. Honestly, I was so “frustrated” that I deleted my entire order which was an expensive one but could not use APP. This is new, why?**
I have to do so much typing to get a simple response. **
Please get me the telephone number.
I have been a customer for quite some time.
I have an issue with ThredUp too
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Customer service issue
Reported by GetHuman-djbertel
Aug 10th, 2018 - a yr ago
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Seen by 17 customers so far
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Items needed
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Timeline
GetHuman-djbertel started working on this issue
Aug 10th, 2018 9:10pm
GetHuman-djbertel indicated the issue is not fixed yet.
Aug 11th, 2018 4:37am
GetHuman-djbertel indicated the issue is not fixed yet.
Aug 11th, 2018 4:37am
GetHuman-djbertel indicated the issue is not fixed yet.
Aug 11th, 2018 4:43am
GetHuman-djbertel indicated the issue is not fixed yet.
Aug 11th, 2018 4:47am
GetHuman-djbertel indicated the issue is not fixed yet.
Aug 12th, 2018 1:59am
GetHuman-djbertel indicated the issue is not fixed yet.
Aug 13th, 2018 10:50pm