HELP!! PLEASE!!

GetHuman-cjandj's customer service issue with ThredUp from July 2018

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Help with my ThredUp issue
GetHuman-cjandj's next move: try the ThredUp help center.
ThredUp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cjandj will want to follow the link below to head to their help center. We will check on GetHuman-cjandj later to make sure it's all set or try to help escalate.
The issue in GetHuman-cjandj's own words
Get a free return label for store credit ... I have tried to receive a free return policy form label. I need to return some things because they are too large. I definitely want the store credit, as I have ordered several things with you. The button in front of ththat form choice does not work. I have an I-Pad with an iOS MOBILE OPERATING SYSTEM. Could you possibly do this by e-mail? Thank you so much for your help!
I have tried to do this for *days! Someone else also tried for me , also.
Send me a return policy form so I may order some other things.
For about a year.
I've tried several different ways to get to the label with no success. Extremely frustrating. If I cannot get this form and label I will not shop at thread*UP again.
How GetHuman-cjandj fixed the problem

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ThredUp

I-Pad iOS mobile operating system
Customer service issue
Reported by GetHuman-cjandj
Jul 7th, 2018 - 4 years ago
Fixed
Seen by 31 customers so far
Similar issue to 140 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-cjandj started working on this issue
Jul 7th, 2018 1:04am
GetHuman-cjandj indicated the issue is not fixed yet.
Jul 7th, 2018 2:40am
GetHuman-cjandj confirmed the issue is fixed. Hooray!
Jul 10th, 2018 2:07am