HELP!! PLEASE!!

GetHuman-cjandj's customer service issue with ThredUp from July 2018

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The issue in GetHuman-cjandj's own words
Get a free return label for store credit ... I have tried to receive a free return policy form label. I need to return some things because they are too large. I definitely want the store credit, as I have ordered several things with you. The button in front of ththat form choice does not work. I have an I-Pad with an iOS MOBILE OPERATING SYSTEM. Could you possibly do this by e-mail? Thank you so much for your help!
I have tried to do this for *days! Someone else also tried for me , also.
Send me a return policy form so I may order some other things.
For about a year.
I've tried several different ways to get to the label with no success. Extremely frustrating. If I cannot get this form and label I will not shop at thread*UP again.
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return item received and Thredup warehouse doid not accept, now returning to meOn my return, the free mailing label was not produced. It should be part of the p...Want to return an item purchased. I've indicated item on return web form but labe...I am returning items and the return says "generating label." It is hyperlinked bu...I have a return but do not have a printer to print the labelCan't print the return label.*It says generating label but nothing is happening.
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ThredUp

I-Pad iOS mobile operating system
Customer service issue
Reported by GetHuman-cjandj
Jul 7th, 2018 - 4 years ago
I have an issue with ThredUp too
Fixed
Seen by 31 customers so far
Similar issue to 140 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-cjandj started working on this issue
Jul 7th, 2018 1:04am
GetHuman-cjandj indicated the issue is not fixed yet.
Jul 7th, 2018 2:40am
GetHuman-cjandj confirmed the issue is fixed. Hooray!
Jul 10th, 2018 2:07am