I ordered five Kate Spade purses yesterday. When I initially started my cart the APPITUP discount promotion applied. Without knowing it-that offer disappeared within ** hours and when I paid for the purses , there was no promotion space to typee APPITUP. My bill was $***-I immediately wrote to them asking them to cancel the order without the promotion--but heard nothing so far. I want my money back and will refuse to pay it on my credit card.
I trust that ThredUp will make this right and come up with a resolution that is fair.