I had received a large order, but returned $***.** worth of merchandise over * months a...

GetHuman-sleslie's customer service issue with ThredUp from May 2018

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The issue in GetHuman-sleslie's own words
I had received a large order, but returned $***.** worth of merchandise over * months ago. I've tried several times to email with no resolution to my getting a store credit from them. The orders are either in my or my husbands name. Arthur or Leslie Shaw. I love to shop on Thred up and just want what's owed to me. This is almost a $***.** order and the largest we've ever done so it shouldn't be too hard to locate this in their system. PLEASE help me resolve this. My contact number is: ***-***-****. Email is S*****@***.com.
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Customer service issue
Reported by GetHuman-sleslie
May 17th, 2018 - 10 mons ago
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Seen by 4 customers so far
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GetHuman-sleslie started working on this issue
May 17th, 2018 9:44pm