You had a pair of pink jeans in the plus size section claiming they were a size **. So...
GetHuman662053's customer service issue with ThredUp from May 2018
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You had a pair of pink jeans in the plus size section claiming they were a size **. So I ordered them. When they arrived they were a size ** in Europe. In the US they are a size **. My issue is, this is your mistake by putting them under the wrong size, but you want to charge me *.** to return them. I should not have to pay for your mistake. I don't want anything extra or more than I paid. I just want to return them for another product or my money back. I am not asking for anything unreasonable. But this was your mistake by advertising them as plus size when they are not. Thank you!
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