I “joined “ ThredUP & right after I was in an accident, and now I’m looking at getting my leg amputated. After all that my Mom passed away suddenly.

GetHuman2606417's customer service issue with ThredUp.com from March 2019

11 views | 382 similar | 0 following
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The issue in GetHuman2606417's own words
I was just trying to save money through gently worn clothes. ... It has been approximately a month after explaining what has happened to myself and my family. I’m only looking to opt out of this site. I am unable to buy anything for quite some time, due to medical bills and funeral expenses. I haven’ t received any items yet so possibly ThredUP has allowed me to get out but haven’t shared it with me?
They keep sending me the same emails over and over again!
If they would allow me to opt out it would definitely make it better for me!
I was going to be a loyal customer who expected to just give back.
I answered every single question, e-mail, text etc. I tried calling them but they don’t have a customer service dept. They only offer “tech-support.
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ThredUp.com

Consignment clothes
Customer service issue
Reported by GetHuman2606417
Mar 27th, 2019 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 382 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman2606417 started working on this issue
Mar 27th, 2019 8:06pm
GetHuman2606417 shared this issue with friends on Facebook
Mar 27th, 2019 8:06pm
GetHuman2606417 indicated the issue is not fixed yet.
Apr 2nd, 2019 4:23pm
GetHuman2606417 indicated the issue is not fixed yet.
Apr 2nd, 2019 4:47pm
GetHuman2606417 indicated the issue is not fixed yet.
Apr 2nd, 2019 4:49pm

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