I need to know where an order was shipped (to what address) to. I do not have the order...

GetHuman-sprater's customer service issue with ThredUp.com from August 2018

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The issue in GetHuman-sprater's own words
I need to know where an order was shipped (to what address) to. I do not have the order number but my bank provided me with the Transaction Authorization ID. FRAUD!!! I WANT TO KNOW WHERE THE SHIPMENT WENT TO! I DID NOT ORDER YOUR PRODUCT OR AUTHORIZE THE PURCHASE OF YOUR PRODUCT!! YOU HAVE NO CUSTOMER CARE PHONE NUMBER. DO YOU HAVE A FRAUD DEPARTMENT??? IF SO PLEASE PROVIDE THE TELEPHONE NUMBER SO I CAN SPEAK TO A LIVE PERSON.
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ThredUp.com

Customer service issue
Reported by GetHuman-sprater
Aug 10th, 2018 - 7 mons ago
I have an issue with ThredUp.com too
Fixed
Seen by 7 customers so far
Similar issue to 45 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-sprater started working on this issue
Aug 10th, 2018 8:24pm
GetHuman-sprater indicated the issue is not fixed yet.
Aug 10th, 2018 8:28pm
GetHuman-sprater indicated the issue is not fixed yet.
Aug 13th, 2018 9:44pm
GetHuman-sprater indicated the issue is not fixed yet.
Aug 13th, 2018 9:46pm