I got my two dresses today. Love them. One is to little. I would like to exchange for a...

GetHuman-sharonki's customer service issue with ThredUp.com from June 2018

Help with my ThredUp.com issue
I got my two dresses today. Love them. One is to little. I would like to exchange for another dress . I cannot download labels and was hoping you could mail me one. How can we do this exchange?
I trust that ThredUp.com will make this right and come up with a resolution that is fair.
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ThredUp.com

Customer service issue
Reported by GetHuman-sharonki
Jun 7th, 2018 - 14d ago
I have an issue with ThredUp.com too
Fixed
Seen by 8 customers so far
Similar issue to 201 others
0 customers following this
Items needed
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Email address on the account (if applicable)
Timeline
GetHuman-sharonki started working on this issue
Jun 7th 9:15pm
GetHuman-sharonki indicated the issue is not fixed yet.
Jun 8th 12:48am
GetHuman-sharonki indicated the issue is not fixed yet.
Jun 8th 11:54am
GetHuman-sharonki indicated the issue is not fixed yet.
Jun 8th 6:07pm
GetHuman-sharonki indicated the issue is not fixed yet.
Jun 9th 3:12pm
GetHuman-sharonki indicated the issue is not fixed yet.
Jun 10th 10:45pm
GetHuman-sharonki indicated the issue is not fixed yet.
Jun 13th 8:22am