Never heard from Threadless. Shirts finally arrived yesterday, * weeks later with no explanation.

GetHuman-qdesign's Track order issue with Threadless.com from May 2020

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The issue in GetHuman-qdesign's own words
Find out status of my order. Happy to wait if I knew the order was in progress, but disappointed to never receive a order confirmation or response her or on their site ... I ordered * t-shirts from Earthwatch a few days apart. The two shirts I have not received are Order number *********. I contacted Earthwatch to make sure they were enroute and they could not locate the order.They have sent me to you. I have a screen shot of the order it that helps?
Mail here gets stolen all of the time. I wasn't sure of that had been the case here. If they had a slow-down due to the pandemic, I get that. But to not respond is chicken sh*t.
I wanted a confirmation that the order was in process, and was disappointed not to hear anything given that it had been nearly * weeks later.
I've been a customer of Earthwatch since ****. This makes me less likely to order gear from them.
Contacted Earthwatch and let them know the situation and that this was not reflection on them.
How GetHuman-qdesign fixed the problem

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Threadless.com

Ordering T-shirts to help benefit Earthwatch during the pancdemic.
Track order issue
Reported by GetHuman-qdesign
May 26th, 2020 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 31 others
0 customers following this

Timeline

GetHuman-qdesign started working on this issue
May 26th, 2020 5:55pm