No email with boarding p***

GetHuman607123's customer service issue with Thomson Flights from April 2018

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The issue and preferred resolution, in GetHuman607123's own words:
The problem I ran into: No email with boarding p***
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I was told that only row ** is available with * seats together. - when trying to Book...Paid for seats allocated, Row ** but too far back as we are both disabled, can we have...
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Thomson Flights

Customer service issue
Reported by GetHuman607123
Apr 18th, 2018 - 3 mons ago
I have an issue with Thomson Flights too
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Seen by 2 customers so far
Similar issue to 2 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman607123 started working on this issue
Apr 18th 9:39am