I ordered * items this morning. I gave my credit card information but there was not ab...

GetHuman-margyro's customer service issue with ThePopcornFactory.com from December 2018

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I ordered * items this morning. I gave my credit card information but there was not ability to put in the addresses of the gift recipients. Has this order been processed? I called your customer service number but they said they could not give me information unless I had a confirmation number. It was suggested that I wait * to * hours to see if the information came to my e-mail. Nothing has come except advertisements from your company. Where are we on this order?
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ThePopcornFactory.com

Customer service issue
Reported by GetHuman-margyro
Dec 3rd, 2018 - 2 mons ago
I have an issue with ThePopcornFactory.com too
Fixed
Seen by 2 customers so far
Similar issue to 108 others
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Items needed
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Email address on the account (if applicable)
Timeline
GetHuman-margyro started working on this issue
Dec 3rd, 2018 8:38pm
GetHuman-margyro indicated the issue is not fixed yet.
Dec 3rd, 2018 8:38pm