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GetHuman-dzeiher's customer service issue with The Weather Channel - Weather.com from September 2019
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The issue in GetHuman-dzeiher's own words
Get the Weather Channel to report latitude and longitude on their tropical weather reports. ... Re: Tropical Weather Reporting**I am writing to express concern that your tropical reporting telecast for some reason is leaving out a very important piece of information. That information is latitude and longitude*of a named tropical system. I can't imagine why. Your job is to report all pertinent information regarding a tropical system. Many people, myself included, like to plot*the progress of a storm. To do that with Dorian I had to go to other TV channels since the Weather Channel decided it wasn't important information. You weren't even too good about reporting distance between the storm and an important location potentially in the path of the storm.**I have tracked hurricanes for many years. First, because it is interesting and second,*because it helps me plan if a storm threatens. The "cone" is pretty much useless for this*purpose since a *** mile error factor leaves a lot to be desired.**Please include latitude and longitude in the future. It is important information**David Zeiher
I do not use Facebook or Twitter and the Weather Channel does not have an e-mail address I can use or an address I can write to.
Report latitude and longitude on their tropical weather reports.
I have been a customer for many many years.
Only how to make contact which was futile.
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