I live in the Valley, Lanett, and LaFayette, Ala. area. We were getting the local on th...

GetHuman1363871's customer service issue with The Weather Channel - Weather.com from October 2018

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The issue in GetHuman1363871's own words
I live in the Valley, Lanett, and LaFayette, Ala. area. We were getting the local on the *''s for Lanett and now the Weather Channel has changed the local weather in our area to Columbus, Ga. Now they show Columbus, Thomaston, LaGrange, Opelika, and none of those are in our local area. We can't see what our local on the *''s is for the Valley, Lanett area. *I view the Weather Channel on Charter TV channel ** and now when I go to view the *'s weather it shows Columbus, Ga. I live an hour's drive from Columbus and am not interested in their weather, I want to see the Lanett weather in zip code *****. This just changed from our local weather like Lanett, LaGrange, Auburn-Opelika, to cities like Columbus, LaGrange, Thomaston, Ft. Benning, Opelika,Lanett. I don't care to see the weather in the cities that I don't even live close to, I also don't want to watch local on the *'s for Columbus because I live in the Valley-Lanett, Ala. area. Why did they change the local for us to Columbus, I don't even live close to Columbus??*We in the Valley-Lanett area want to see our locals for the day instead of having to go through all the Ga. weather to see what the Lanett weather is going to be.*Please could you get this straightened out so we can watch our local weather on the Local on the *'s in Lanett-Valley area.**Mrs. Dana Johnson***** California Rd.*Valley, Al. *****
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The Weather Channel - Weather.com

Customer service issue
Reported by GetHuman1363871
Oct 17th, 2018 - a mon ago
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Timeline
GetHuman1363871 started working on this issue
Oct 17th 3:16pm
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Oct 17th 3:21pm