I live in Knoxville, TN. Up to about a week ago I could see weather in different count...

GetHuman970736's customer service issue with The Weather Channel - Weather.com from August 2018

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The issue in GetHuman970736's own words
I live in Knoxville, TN. Up to about a week ago I could see weather in different counties of TN run across the bottom of my screen i.e. Knoxville now, Knoxville today, Knoxville tonight, followed by the other counties of TN. Currently I get weather for most US states excluding TN. Why and can I get TN back? My provider is Xfinity*Comcast.
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The Weather Channel - Weather.com

Customer service issue
Reported by GetHuman970736
Aug 9th, 2018 - 4 mons ago
I have an issue with The Weather Channel - Weather.com too
Fixed
Seen by 6 customers so far
Similar issue to 129 others
0 customers following this
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Timeline
GetHuman970736 started working on this issue
Aug 9th 2:20pm
GetHuman970736 indicated the issue is not fixed yet.
Aug 13th 9:52pm