why am I required to listen to a voice over reading weather alerts for my area, which p...

GetHuman-maxflyma's customer service issue with The Weather Channel - Weather.com from July 2018

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The Weather Channel - Weather.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-maxflyma will need to dig through the advice provided by The Weather Channel - Weather.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-maxflyma can let us know if they help or not.
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The issue in GetHuman-maxflyma's own words
why am I required to listen to a voice over reading weather alerts for my area, which precludes me from listening to the rest of the broadcast? I have friends in other states and countries, plus I would like your take on my local weather, not a robotic voice reading what I can easily read on the bottom of the screen? I understand the need for people with disabilities to have access to this information* BUT especially in this day and age, there are multiple other options, and the "un mutable" voice over" makes your channel COMPLETELY unwatchable!. My cable company says its not their problem, told me to call FCC. These same notices are NOT on any of my local stations....PLEASE, I am fed up. How can I stop this, and if I can't, WOULD YOU PLEASE!?!?!

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The Weather Channel - Weather.com

Customer service issue
Reported by GetHuman-maxflyma
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 3 customers so far
Similar issue to 97 others
0 customers following this
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GetHuman-maxflyma started working on this issue
Jul 9th, 2018 10:31pm
GetHuman-maxflyma indicated the issue is not fixed yet.
Jul 10th, 2018 11:59pm
GetHuman-maxflyma indicated the issue is not fixed yet.
Jul 11th, 2018 12:00am

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