I bought “REMOVE ADS” in May **** for $*.**. Not only did you bill me $*.** once, you...

GetHuman-foxx's customer service issue with The Weather Channel - Weather.com from July 2018

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I bought “REMOVE ADS” in May **** for $*.**. Not only did you bill me $*.** once, you billed iTunes TWICE and were paid TWICE on ********. I am still getting ads. Do I have to file a dispute with my bank or will you finally fulfill my request. I have emailed you numerous times and not even had the courtesy of a reply. Please refund me the second charge of $*.** and “delete the ads”. If you cannot fulfill my request, then refund me the entire amount of $*.** and I will gladly remove your program from my iPhone. *PAULINE LEGER******@***.com
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The Weather Channel - Weather.com

Customer service issue
Reported by GetHuman-foxx
Jul 2nd, 2018 - 5 mons ago
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GetHuman-foxx started working on this issue
Jul 2nd 12:35pm