Before contacting them, items GetHuman2213163 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman2213163's own words
On November *, ****, a sum amounting to ***,**€ has been debited on my account with my bank Credit Agricole, as paid with my credit card to Trainline London on November *, ****.Since at the time I had no knowledge of your existence, and have therefore never made any purchase through your Internet site, can you please investigate this matter and let me know what kind of a transaction was made, maybe through a third party carrying another name?**Thank you for giving your attention to this matter at your earliest convenience.
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