Hello, My train From Harrogate to York at **.** has been cancelled due to unfortune rea...

GetHuman-kishneva's customer service issue with The Trainline from December 2018

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The issue in GetHuman-kishneva's own words
Hello, My train From Harrogate to York at **.** has been cancelled due to unfortune reason. I’ve got a connection train at **.** from York to London Kings Cross. A very unfriendly member at the Train station in Harrogate has told me that the only way to go to London is via Leeds. **I’m wondering if you can change my ticket from York to London Kings Cross with a new ticket from Leeds to London Kings Cross. **I really need to arrive at London by *pm tonight. *Best regards,*Gergana Kishneva
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The Trainline

Customer service issue
Reported by GetHuman-kishneva
Dec 3rd, 2018 - a mon ago
I have an issue with The Trainline too
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Seen by 5 customers so far
Similar issue to 268 others
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Timeline
GetHuman-kishneva started working on this issue
Dec 3rd, 2018 5:02pm