I am cancelling my ticket from Peterborough to Newcastle on ** October **** on a Saturd...

GetHuman-nikiwes's customer service issue with The Trainline from October 2018

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The issue in GetHuman-nikiwes's own words
I am cancelling my ticket from Peterborough to Newcastle on ** October **** on a Saturday at **.**, due to change of plans. The person that I’m visiting in Newcastle won’t be available, as they have to attend an urgent conference. The Tickects collection reference is L*FF**N*. My name is Nikiwe Sithole. I tried to contact you on the phone, but all your enquires phone numbers were not going through.
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The Trainline

Customer service issue
Reported by GetHuman-nikiwes
Oct 19th, 2018 - a mon ago
I have an issue with The Trainline too
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Seen by 2 customers so far
Similar issue to 183 others
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Timeline
GetHuman-nikiwes started working on this issue
Oct 19th 7:46pm