I booked some tickets via your websites from hereford to Birmingham international for t...

GetHuman1222133's customer service issue with The Trainline from September 2018

Help with my The Trainline issue
The issue in GetHuman1222133's own words
I booked some tickets via your websites from hereford to Birmingham international for the **th October (j***jrlt) and mistakenly put the wrong email address down for myself. I entered *****@***.com instead of *****@***.com**Could you possible resend the confirmation to *****@***.com
GetHuman1222133 did not yet indicate what The Trainline should do to make this right.
I have an issue with The Trainline too
How GetHuman1222133 fixed the problem
Call customer services and ask them to change the email address and resend confirmation. This was done very quickly and easily, although there was an Indian chap shouting very loudly in the background.
Please help with my The Trainline issue
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The Trainline

Customer service issue
Reported by GetHuman1222133
Sep 28th, 2018 - 3 mons ago
I have an issue with The Trainline too
Fixed
GetHuman1222133 shared how to fix
Seen by 4 customers so far
Similar issue to 162 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman1222133 started working on this issue
Sep 28th 12:02pm
GetHuman1222133 confirmed the issue is fixed. Hooray!
Sep 29th 12:06pm