Before contacting them, items GetHuman-daviscla may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-daviscla's own words
Hi, my Aunt in England booked me a train ticket to come visit her from Edinburgh. I do not have the card that she used, so can I still collect the ticket? I have the reservation number in my email. Thanks!
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