Recent reasons customers contacted The Trainline:
Train stopped due to someone on the tracks. I couldn’t continue my journey. Would like...
I have tried repeatedly to claim a refund for delayed *hr train and when I get to step...
My train from Windsor to Slough has been delayed by ** minutes. **:** was cancelled and...
I need an e ticket instead of collecting them at the station I don’t have a card
I through the Trainline brought the LNER ticket from Edinburgh to London King Cross on...
Hello, my Booking reference: *************I can't refund money for cancelled train, we...
My train was cancelled on **th Sept from Stoke-on-Trent to London Euston (booking refer...
My train was cancelled due to the weather on Friday ** October. My booking reference is...
*************Hi I've made an error with my ticket. I paid to change the time but it has...
Hello, I buy one ticket and I didn’t become my ticket
We three passengers were booked on train from Waverley Station Edinburg to Welshpool on...
I changed the date of my travel and the app is stuck on creating ticket
I initially booked for ***** pm then changed it to **** and paid ** dollars for the cha...
I had * bookings for Leeds to Manchester Victoria for the *th October, for me and my da...
Trainline will not accept payment for my tickets and there are hardly any left
Help me with my issue
GetHuman does not work with The Trainline's customer support operations, directly or in any other way. GetHuman has no partnership or relation to The Trainline at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check The Trainline's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!