I have made a booking with the wrong email (.con instead of .com). I know which email I...

GetHuman817412's customer service issue with The Trainline from June 2018

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Help with my The Trainline issue
Before contacting them, items GetHuman817412 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman817412's next move: call The Trainline.
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The issue and preferred resolution, in GetHuman817412's own words:
I have made a booking with the wrong email (.con instead of .com). I know which email I used and also have my booking reference number and the card that I paid with. I would like to change the email to my own.
I trust that The Trainline will make this right and come up with a resolution that is fair.
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The Trainline

Customer service issue
Reported by GetHuman817412
Jun 25th, 2018 - 2 mons ago
I have an issue with The Trainline too
Not resolved
Seen by 2 customers so far
Similar issue to 72 others
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Timeline
GetHuman817412 started working on this issue
Jun 25th 8:00am