I have booked a ticket wrong for me and my son leaving Colchester at *:**ish on *th jun...

GetHuman756751's customer service issue with The Trainline from June 2018

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The issue and preferred resolution, in GetHuman756751's own words:
I have booked a ticket wrong for me and my son leaving Colchester at *:**ish on *th june heading to Nottingham****re but i need to change it as close to Sherwood Forest centerparcs as possible*Ref: R*B***KC
I trust that The Trainline will make this right and come up with a resolution that is fair.
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The Trainline

Customer service issue
Reported by GetHuman756751
Jun 7th, 2018 - 2 mons ago
I have an issue with The Trainline too
Not resolved
Seen by 3 customers so far
Similar issue to 76 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman756751 started working on this issue
Jun 7th 2:39pm